Gender Speaks, Part 5

So many conversations between men and women go downhill for reasons that have nothing to do with the content they are discussing.  (Ever been there?)  Men and women use and perceive a lot of things differently, including body language, words and phrases, facial expression, even the conversation itself.  This episode is crucial for anyone who communicates with members of the opposite sex, whether in business, marriage, family relationships, organizations, friendships, or community interaction.  Grab a pen to take notes, or plan to listen a few times -- it's that good and that important.